SIGN UP FOR Govtech AUTOMATION FORUM WEBINAR
‘The scope of automation in Revenues’
WEDS 21-SEP @ 11.00AM & TUES 27-SEP @ 2.00PM
Register for our upcoming webinars by filling out your details below and selecting which session you would like to attend. Our team will then be in touch with the joining instructions, any questions in the meantime – simply send us a message.
Govtech automation forum: Session 1
Discover what automation can do
It’s time to increase expectations and raise your aspirations for what automation can deliver to your R&B service.
Discover what can be automated, the limitations, and all the facts about digital process automation in R&B.
Whether you’re simply curious or well into your digital journey, this short 30-minute session will lift the lid on automation.
Whichever R&B system you use, you have more choices than you might think. Isn’t it time you discovered for yourself what you should come to expect.
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£350k ROI
Typically, and based on automation rates in councils with the same solution, in a mid-sized Council with 80,000 Chargeable Dwellings, automation will free up around 5 experienced officers, a total of 25-man years over 5 years; the net value of that time is approximately £350,000 after service fees. This is a pure financial justification for automation. Business cases which include the value of work to which freed up resources are reassigned (e.g. Collections) will often show much higher returns on investment.
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80% reduction in workload
Tried & tested by over 30 councils
After an extremely thorough evaluation, we have chosen Govtech to support the delivery of the end to end automation of council tax transactions. End to end automation will improve the customer experience when accessing council tax services online, improve response times and lead to quicker response rates. The Council Tax Service will be able to focus on more complex cases and be able to bill quicker leading to improvements for collections.
Mark Amson, Head of Revenues, Leeds City Council
