Andrew Melvin

Managing Director

A founding Director of Govtech, Andy began his working life by studying Law, Economics and Finance on the Lloyds Bank Accelerated management scheme. He went on to attend the Royal Military Academy, Sandhurst, did a 2-year stint in HM Treasury and began his IT career by joining IBM in 1984. As IBM’s youngest first line business administration manager at the age of 26, Andy went on to graduate from IBM’s renowned Sales School with a Distinction.

He has over 30 years’ experience of working with government, regional and local government clients for IBM and Oracle, in managing First Software’s Australian subsidiary and was CACI’s Director of Local Government, before founding Govtech in 2005. Outside of work Andy is a keen amateur cyclist around the Cotswold’s AONB.

Mark Hanson

Technical Director

A Director of Govtech, Mark has 38 years IT experience working in manufacturing, design, networks, consultancy and pre-sales through to running a business unit of a large American company where he was the youngest director in Europe at the age of 29.

Along the way, Mark acquired a degree in Microprocessor design and an MSc in Computer System Design together with vast experience in all things IT. Mark is presently the Govtech Technical Director and Head of Security. Outside of work, Mark is an experienced motorcyclist and motorcycle enthusiast.

Nigel Phillips

Operations Director

Nigel has over 30 years’ experience in the design, development and implementation of software products and bespoke solutions. His knowledge of e-commerce and systems integration technologies, structured methods, data analysis, data management, project and programme management, and his business management experience have enabled him successfully to deliver innovative, flexible, relevant and timely solutions to business needs in the financial, commercial, telecommunications, defence and civil government sectors, not only in the UK but across Europe.

Since 2005, when he founded Govtech with his fellow directors, Nigel has served as Operations Director: his principal role being the research and development of new, innovative IT solutions, focussing on business process automation and system integration. Nigel leads the design of those solutions as software products and manages the ongoing operation of those products as software services to Govtech’s customers.

Andrew Williams

Development Director

Andrew is a Dip IoD and a member of the Institute of Directors. After completing his postgraduate studies at Keele University (MA), he worked in IT for JP Morgan and Barclays Technology Services as a software engineer. While at Barclays he was trained at Oracle to become a DBA.

His consultancy roles saw him fulfil many roles for companies across Europe. These have included project and programme management, technical architect, agile software development, business process design, DMS, CMS and workflow integration,  DBA and cloud migration and deployment. In 2002 Andrew worked in Dublin, as Implementation manager for the Irish Census, gaining industry leading expertise with ICR/OCR system development.

Andrew has managed the development of every system that underpins Govtech’s hosted digital process automation systems. He now has his sites set firmly on the cloud. While his family always comes first, he has a fondness for old french bicycles, good coffee and cake, West Ham and Welsh rugby.


Sally Riley

Business Development

Sally is a Business Development Manager and has been working with Local Government for many years helping to improve outcomes, transform service delivery and maximise efficiency savings. She loves visiting customers and prospects to demonstrate how the Govtech suite of integration services can optimise transformation and service excellence.

In her spare time Sally loves “playing out” in the Yorkshire Dales, and relaxing by the log stove.

Tim Friery

Programme Manager

Tim Joined Govtech in 2014. He first met the company whilst working as an IT Consultant and Project Manager with Ealing Council, where he’d previously been for 24 years. Ealing had procured Govtech’s eCAPTURE service for their Benefits Department which Tim helped implement.

He says ‘For some project managers it can all be about process and plans. For me it’s firstly all about people. That’s why I love my job, because it gives me the chance to work with a fantastic team here in Govtech as well as get out and about and work with all our customers. I find it fascinating how the deployment of the same service can feel so totally different depending on the personalities and the culture of the organisations we work with. It can make a huge difference and that’s the challenge I love most, collaborative working. The best projects are those where no one feels the client/contractor split, there’s just one team working together to deliver fantastic outcomes.’

Before starting to work in local government Tim taught Theatre Studies and worked as a theatre production manager, mostly touring. He felt the need to change careers when he married and started his family. To keep his creative side alive, he has built himself a recording studio and, having a wife who is a musician as well as many musician friends, his many musical projects keep him busy and happy.

Alan Hince

Operations Manager

With over 27 years’ experience of working both in local government and working in the private sector with local government Alan has a wide experience of the issues facing all local authorities in the Revenues and Benefits area.

Alan is our Client services/Operations Manager and manages the support, testing and Implementation and processing teams for Govtech.

Alan is a devoted family man and much of his spare time is taken up with his 6 grandchildren. Those people that know him well will know of his sad affection for Arsenal Football Club.

Graeme Maychell

Product Manager

Graeme’s career began in local government in 1990 and he progressed to management level as an experienced Revenues & Benefits practitioner.  His knowledge and understanding of this business area enabled him to move into the private sector and focus on the provision of services to local government via software products and bespoke solutions.

Joining Northgate Plc in 2002, Graeme worked as Product Manager until 2013 when he took up his current product management position with Govtech.

Graeme’s business and legislative knowledge, and his understanding of the working practices within local government allow him to work closely with Revenues & Benefits clients to determine full and accurate requirements for business process improvements.  With over 16 years of experience in the provision of application software and software as a service to local government, Graeme uses his technical knowledge and experience to ensure that these requirements are delivered in the most effective way with the best and most appropriate use of the latest technologies.

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