Our parent company

Govtech – A Netcall Company

Govtech is part of the Netcall group. Netcall provides workflow process and communications solutions, that help councils digitally transform to reduce operational costs and improve citizen experiences.

Helping local government increase efficiency and reduce costs

Netcall is a UK-based enterprise software company that helps local government organisations digitally transform. With user-friendly AI-driven tools, Netcall’s Liberty platform automates workflows and manages citizen interactions, enabling significant cost savings and better experiences. Save valuable time and resources every day by automating manual processes that slow down your teams. You’ll significantly enhance efficiency, improve service delivery and increase team productivity.

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“There’s a big buzz around Liberty platform, seeing that potential of connecting what are normally quite disparate parts of the organisation. Information is currency – and the rest of the organisation is thinking how they can get the most from this information.”

Phil Quickenden

Head of Customer and Registration Services, Camden Council

Newcastle-City-Council

“Citizen Hub has given us the ability to build new solutions at pace. I’ve never felt so excited and empowered about saying to customers within the local authority that yes, we can do this now!”

Paul Doney

ICT Manager Digital Solutions

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“Liberty Converse is really easy to use and provides so much insight. We use the evaluation module in customer services to listen to calls, score and feedback to staff. I can see how many have been done for each member of staff, average scores, highest scores. All that live data is invaluable.”

Simon Bachelor

Head of Customer Services, Wandsworth Borough Council

Digital solutions made simple, with huge cost savings

£1m

savings by reducing the volume of licensing for Croydon Council. 15 people trained on the platform and 600 users.

£100k+

saved in finances over 18 months at Tewkesbury Council. Extending to licencing, planning, cemetery, mapping and member services.

£800k

cashable licence fee savings over five years for Newcastle City Council, plus 2,100 administration hours saved.

Reducing the cost-to-serve for local government

Citizen demands are increasing, and you must do more with less money. You may also have an inadequate digital infrastructure. Liberty has helped Councils all over the UK to digitally transform without the expense of a significant change project. We can help you, too.


Reduce-costs

Reduce licence costs
Rationalise your applications to one capable platform for instant year-on-year cost savings.

Citizen-experience

Improve citizen experiences
Give your citizens unparalleled service through connected digital engagement channels.

Staff-productivity

Enhance staff productivity
Empower your teams and remove mundane tasks that slow them down.

Digital-Innovation

Unleash digital innovation
Launch digital services faster and cheaper – keeping up with the latest innovations.

Remove-data-silos

Remove data silos
Connect data and bring structure to unwieldy IT projects with ongoing cashable savings.

Plan-priorities

Plan your priorities
Transform at your speed and priorities. We’ll work with you to fit your timelines and budgets.

Enhance your citizens’ experiences