With the Everything Digital agenda, offering e-billing to your customers should be a critical part of your digital transformation journey.
Not only does it help you ‘go digital’ but in real terms, it saves you pounds and pence by not printing or posting bills. The higher the e-billing sign up is the greater your savings, obviously.
Not only does Govtech provide an online form for your citizen to request e-billing but each one of our forms can be configured to offer an invitation to sign up for e-billing.
Each local authority still has to decide how they can provide secure access for their customers to view a bill. For some it’s via a secure authenticated portal, for others it can be via encrypted mails sending PDF’s.
Govtech can support all of these channels, and what better way to boost take-up than to ask the question of those customers who are there, in real time engaging on-line.