Govtech awarded place on CCS RM3821 Data and Applications Solutions Framework Agreement
Govtech has been awarded a place in Lot 1b on the new Crown Commercial Service Data and Applications Solutions (DAS) Framework Agreement, RM3821
Lot 1b is reserved for specialist providers of integration services and digital process automation solutions.
Govtech’s webCAPTURE service is a hosted expert system which handles the most complex digital processes, involving many thousands of process steps, and manages sequential communication with scores of APIs in multiple back office systems.
webCAPTURE monitors and tracks the outcome of every transaction, providing valuable information on performance and identifying obstacles to digital process automation. Business rules control automation with items triggered for intervention automatically classified and sent to prioritised work queues.
webCAPTURE can adapt to support consumers and citizens transacting with a broad range of service providers including councils, central government agencies, utilities, insurance companies and pension scheme providers.
webCAPTURE integrates tightly with all major CRM platforms, providing a rapid and low risk means to digitise complex and high volume transactions quickly and safely, and much faster returns on investment.