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Having not long returned from the IRRV Annual Conference 2024, always a firm favourite, it’s true when they say everything happens at once. Settle in there’s a lot to share, including: our highlights from the IRRV, welcoming SIX new customers to the webCAPTURE community, and celebrating our long-standing customers.
As a Year 11 student at Deer Park School, this year is all about preparing for my GCSEs and making important decisions about my future. With so many career options available, I wanted to explore different work environments to see what might inspire me. This led me to Govtech for my work experience, where I was eager to learn all about the different aspects of office work. My week there gave me valuable insights and it helped shape my thoughts about my future career path.
Amongst our busy schedules, it was great to get (most of) the team together for our annual summer event at The Corinium Hotel in Cirencester. The sun was on our side (result), as we spent the afternoon sharing team successes, getting to know the newest members of the Govtech family, celebrating work anniversaries, and of course, participating in Alan’s infamous quiz!
We’ve recently returned from the IRRV Spring Conference 2024 in Milton Keynes and the aptly named theme, 'Facing the Future: Planning for Change', created quite a buzz. We shared many conversations about what’s currently happening within the industry and how the need to be digitally inclusive is more important than ever. Workloads are increasing as budgets tighten, and the pressure to do more with what you have is relentless. But what can be done to break this cycle? Well, we were on hand to share how our customers have used automation to create ‘space’ for a reallocation of resources to their collection and intervention priorities.
The digital age that we live in is ever advancing at an incredible rate. With the introduction of automation, productivity is enhanced, and the bottom line is ultimately maximised. But what happens when, for some reason, data has been entered incorrectly by a claimant and the system is then unable to accurately verify it against the database?
As you may have heard we work a little differently here at Govtech. We like to become one with our customers, forming a partnership where we are seen as an extension of their team. Over the last few months, apart from the everyday automation routine, we’ve worked on other projects with new and existing customers to help them create even more success. Here are a couple of stories where we’ve been delighted to have helped been a part of.
Earlier this month we attended the IRRV Annual Conference and Exhibition 2023 in Telford. Although we support many, if not most of the IRRV expos across the UK, this is by far the largest in our industry. And judging by how busy our stand was, it appears that the majority of local authorities across England and Wales attended – we got to meet our Scottish peers at their own Conference last month.
Recently, I completed a week of work experience at Govtech Solutions. I am a student at Pate’s Grammar School going into year 11, and I thought it would be a good idea to do some work experience during the summer. Fortunately, I had the opportunity to do so at Govtech, and it exceeded my expectations.
I joined Govtech as their project manager almost 10 years ago. I had just completed 24 years of service for a large London Local Authority, and that was me done; I planned to put my work in Local Government firmly in the rear-view mirror. However, there was one company I felt compelled to say a personal goodbye to, and that was Govtech.
In November 2008, as I approached my 50th birthday, I moved my family from Essex and escaped to the countryside of Gloucestershire with the desire to discover a completely new lifestyle.
Once settled in my new home I decided to start looking for a job, and in the Spring of 2009 came across an on-line advertisement for an ‘IDCS Operator’ for Govtech Solutions Ltd, based in Cirencester.
Monday September 12th was a very special day for Govtech this year, as two of our colleagues, Catherine and Andrew, said ‘I do’ in front of their family, friends and co-workers and united in marriage.
What unusual property do the words Flour, Tern and Thirsty have in common? Take out one letter and they each spell a Number!
The answer seems obvious once you know it, doesn’t it? Alan, our Client Service Manager & DPO, put us through our paces with his quiz once again when we met for our annual summer outing. This year, our traditional BBQ was replaced by a pizza party at a Cirencester venue which we have visited before on several occasions: the Corinium Hotel. After a few rather miserable rainy days, even the weather was kind to us, and that Friday afternoon turned out to be unexpectedly sunny and warm which allowed us to enjoy al fresco dining.