Plymouth City Council adopts webCAPTURE
Plymouth City Council has chosen the Granicus-Firmstep platform with Govtech’s hosted webCAPTURE digital process...
Managing priorities throughout a pandemic, with Plymouth City Council
With our thanks to Emma Rose, Strategic Development Manager, with overall responsibility for Customer Services, Revenues and Welfare.
Early in 2020, Plymouth City Council began to implement Govtech’s webCAPTURE service, deploying a suite of Revenues forms developed in the Granicus govService customer experience platform, with full back-office integration and automated processing in the Capita Revenues system.