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Having not long returned from the IRRV Annual Conference 2024, always a firm favourite, it’s true when they say everything happens at once. Settle in there’s a lot to share, including: our highlights from the IRRV, welcoming SIX new customers to the webCAPTURE community, and celebrating our long-standing customers.
There has never been a better time, or a greater need, for automation in Council Tax. The end of Covid relief schemes and subsequent cost of living pressures have created a huge collection and recovery challenge for local authorities. Faced with severe financial pressures, the loss of expertise, staffing shortfalls, recruitment difficulties and increasing workloads, many Revenues Services are struggling just to stand still. It’s no surprise that FOUR FIVE SEVEN MORE councils (we've had three more since we posted this blog six weeks ago) have chosen to modernise and speed up collection processes through Govtech automation.
Automation has been on the local government agenda for several years now and we all have a pretty good understanding of what it is. Or at least we believe we do. But does it have the same meaning to everyone?
After an extremely thorough due diligence process, including hours spent speaking with existing Govtech customers such as Salford City Council, Kirklees Metropolitan Borough Council and Plymouth City Council, we’re delighted that Leeds City Council, the second largest local authority in the UK, has selected Govtech to deliver end-to-end automation in Revenues for up to 4 years under G-Cloud.
It’s been an extremely busy couple of months here at Govtech and we’re delighted to welcome Nottingham City Council and Isle of Anglesey County Council to the webCAPTURE community of customers. We are equally delighted by so many Govtech customers choosing to renew their hosted digital process automation services recently; so here is our September '21 customer news round-up.