Govtech Solutions Ltd COVID-19 Update
As valued customers and partners we appreciate your loyalty and the trust you put in us and would like to explain our approach to COVID-19.
We are taking prudent precautions at Govtech and adhering to the guidelines from the Government. We have activated our Business Continuity Plan and business is continuing as normal. There is no current or anticipated impact on our operations, Help Desk or SLAs.
We have enabled secure, remote working capabilities for all Govtech employees. We will continually monitor and assess the situation and of course follow the guidance issued by the UK’s Chief Medical Officer.
There will be a greater need for, and demand from, citizens to be able to transact online, so now may be a good time to increase signposting to online channels via simple measures such as website pop-ups, email auto-responses, automated attendant greetings, Twitter feeds, etc.
We retain significant capacity to support increased online take-up and to potentially assist customers in other ways. So, if you believe Govtech can be of further assistance to you during the next few extraordinary weeks and months, or if you have any questions or queries, please don’t hesitate to get in touch via email.